Last Updated: November 28, 2026

Veterinary Specialty & Emergency Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your data. This policy applies to www.vsec.vet (the “Site”).

1. Introduction

Welcome to our website (the “Site”). At Veterinary Specialty & Emergency Center (“we,” “our,” or “us”), we respect your privacy and are committed to protecting any personal information you choose to share. This Privacy Policy (the “Policy”) describes how we collect, use, store, and share information when you visit or interact with our Site, and explains your rights regarding that information.

By using our Site, you agree to the terms of this Policy. If you do not agree, please do not use the Site or submit any personal data.

2. Information We Collect

Personal Information You Provide Voluntarily:
We collect personally identifiable information only if you choose to provide it. For example, if you sign up for our newsletter, the only personal information we collect is your email address.

Automatically Collected / Technical Information:
When you visit our Site, we and/or our hosting provider (Squarespace) may automatically collect certain non‑personal information for site operation and analytics purposes. This may include:

• IP address

• Browser type and settings

• Device type and operating system

• Pages visited and time spent on those pages

• Cookies and similar technologies

3. How We Use Your Information

We use the information you provide or that we collect for the following purposes:

• To send newsletters or updates, if you have subscribed

• To communicate with you about hospital news, events, or services

• To administer and improve the Site — for example, by analyzing site usage to enhance performance and content

• To comply with legal, regulatory, or internal record‑keeping requirements

We do not sell or rent your personal information to third parties for marketing purposes.

4. Use of Third‑Party Services

We use a third‑party email service provider (MailerLite) to manage our newsletter and communications. When you sign up for the newsletter, your email address is securely transmitted to MailerLite. MailerLite processes and stores this information on our behalf, in accordance with its own privacy and security practices.

We may also use third‑party services (e.g., hosting, analytics) that process technical or anonymous information as described above.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve Site functionality, analyze traffic, and enhance user experience. Cookies may also come from third-party service providers we use (e.g., analytics tools). You can control or disable cookies through your browser settings; however, disabling cookies may limit access to certain Site features.

6. Sharing and Disclosure

We will not share your personal information with third parties — except as described below:

• With MailerLite and other trusted service providers who help us operate the Site or deliver email communications.

• If required by law, court order, or to protect the rights, property, or safety of our organization, users, or others.

• In connection with a business transfer (e.g., sale, merger), unless we notify you otherwise.

7. Data Security & Retention

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage via the Internet can be guaranteed as 100% secure.

We retain your personal information only as long as needed for the purposes for which it was collected or to comply with legal or business obligations.

8. Third‑Party Links

Our Site may include links to external websites (e.g., resources, partners, or social media). We are not responsible for the privacy practices of those third‑party websites. If you follow a link, we encourage you to review their privacy policies directly.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a minor has provided personal data to us, please contact us so we can delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we do so, we will post the revised policy on this page with a new “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Veterinary Specialty & Emergency Center
info@vsec.vet
566 East Boston Post Road, Mamaroneck, NY 10543
(914) 315-4600